Return & Refunds Policy

At Naomi Voyages, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to assist you. Please read our refund and return policy below:

Returns:

• We accept returns for items that are in their original, unused condition within 14 days of delivery.
• All returns must be in the original packaging with the product tags and labels intact.
• To initiate a return, please contact us through our Contact Us page. We will guide you on how to proceed.

Refunds:

• Once we receive and inspect your returned item, we will process your refund.
• Refunds will be issued in the form of a credit voucher, which can be used for future purchases on Naomi Voyages.
• If your return is not accepted due to damage or missing parts, we will contact you to discuss a possible solution.

Non-Returnable Items:

• Some items, such as personalized products or hygiene-related accessories, cannot be returned due to safety and hygiene reasons.

Damaged or Defective Items:

• If your item is damaged or defective upon arrival, please reach out to us immediately. We will arrange for a return or exchange at no extra cost to you.

How to Contact Us:
For any questions or concerns, please contact us at  [email protected].